Expert Advice

Esteem has brought together a range of experts with many years experience of dealing with hair loss and the associated symptoms.

Esteem works in partnership with The Charterhouse Clinic to give our clients access to a full range of complimentary therapies, delivered by experienced practitioners.

Meet the Esteem Team.....

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Audrey Ball - Founder and Lead Consultant

Audrey has worn wigs daily for 30 years. After a twenty-year career in marketing and consulting, she fulfilled a life long ambition; setting up a consultancy specialising in supporting women experiencing hair loss. As Esteem’s lead consultant, Audrey meets with every client to guide and advise on the practical and emotional challenges of losing your hair. Audrey has an extensive understanding of the wig and hair replacement industry and cares deeply about the experience people with hair loss go through. Her mission is to make that experience as positive as possible, by offering the best range of wigs and hair replacement products – alongside advice, support and complementary services to help clients find the best solutions for them.


Linda Sullivan - Make Up Artist

Linda is an experienced and creative Make Up Artist and Beauty Coach who trained at the London School of Beauty. Linda joins Esteem's team of experts and offers occasion make up and make up lessons. Her experience extends to clients with hair loss, particularly those with alopecia and hair loss as a result of chemotherapy treatment. Linda believes it is important to lift and revitalise the skin tone to compliment and create a natural look. 

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Sarah Baxter - Wig Cutter & Maker

Sarah is a wig maker, cutter and stylist of unrivalled experience. As Wig Mistress for the National Theatre and English National Ballet, Sarah has toured the world and developed exceptional expertise in colour, shape and texture. Sarah now also uses her skills to cut and weave wigs and hair pieces for alopecia and cancer patients and joins the Esteem Team to cut and style clients' wigs.

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Louise Dryden - Wellbeing - Homeopath

Louise - BSc (Hons) LCHE RSHom is a qualified homeopath, registered with the Society of Homeopaths. Her interest in the field began more than 10 years ago, while looking for an alternative to steroid treatment for her son’s severe eczema. She practices from home and from the Tonic Clinic in southeast London and has extensive experience helping people with alopecia or hair pulling.


Kelly Cox - Senior Consultant

Kelly has been in the hair business for more than 10 years, as a hairdresser, wig styler, make-up artist and teacher. She has worked in salons, on film sets and styled hair for Australia’s Next Top Model. Her favourite job was working for a photo exhibition called Flora, of ordinary women with no prior modelling experience and no post-editing, just the simple aim of making women look good and feel great.